I love designing and communicating to create a better world

I’m a Product User Experience Designer. Currently in New Zealand, previously in Canada, USA, France & the UK.

My work profile combines digital strategy and full stack marketing with experience design. Sounds like a mouthful. Basically I link design and marketing together to help communicate much more effectively, to win more business or drive a more powerful message.

For me, technology is an enabler. It’s what it can achieve that is so exciting. I moved into experience design because I love the process, the discovery: studying behaviour, understanding where the problem or opportunity lies, digging into the why we do things — and then designing ways to make life better (easier, more delightful, more awesome) in response to that discovery process.


My philosophy is human-centred design thinking.


Informed approach. I use research to inform the direction of my work. User research. Market research. Competitor research. 

Business minded. I help someone solve a problem by supplying a product or service to meet their needs. As a marketer I aim to communicate the value of products and services to make sales, win over returning customers and achieve business goals.

People-first focus. I centre my projects around someone’s journey. That someone is a user, a customer.

Design eye. I ensure that users who interact with a company, its products or services can accomplish what they need to do, and to do it well.


My Journey to Experience Design

2016

Experience Designer

Focusing on human-centred design

2007

FULL-STACK MARKETER

Covering marketing strategy & communications from content to digital to data analysis and reporting.

2005

DIGITAL TYPESETTER

Mastering page layout, grids, typography, and design styles.

2002

STORE SALESPERSON

Addressing specific customer needs first and tailoring the offering to suit.

2000

EVENT PHOTOGRAPHER

Presenting each portrait subject in the best light in their eyes.


Wider interests

You’ll find me enthusiastically discussing urban design 🏘️, sustainable transport 🚝, and clever tech 🤖. I enjoy being active, whether that’s squash ⚫️, soccer ⚽️, or volleyball 🏐. Else I’ll be playing Duolingo 🦉, word or board games 🧩, hiking 🥾 or bike packing 🚲, and meeting interesting people along the way! 🤩